Last updated: 2026 | The Confident Tween Letter Club | www.theconfidenttweenletterclub.com
Terms & Conditions
Welcome to The Confident Tween Letter Club ("we," "us," or "our"). These Terms and Conditions govern your use of our website at www.theconfidenttweenletterclub.com and your purchase of our subscription services. By accessing our website, subscribing to our service, or placing an order, you agree to be bound by these Terms.
Please read these Terms carefully. If you do not agree with any part of these Terms, please do not use our website or subscribe to our services.
1. Eligibility
You must be at least 18 years old to purchase a subscription or place an order on our website. By placing an order, you confirm that you are of legal age and have the authority to enter into a binding agreement. Subscriptions are intended as a gift or service for girls ages 9 to 12, and are purchased and managed by an adult parent, guardian, or gift giver.
2. Subscription services
The Confident Tween Letter Club offers prepaid subscription plans that deliver letters and related materials to the recipient address you provide. By subscribing, you authorize us to ship the agreed-upon items to the designated address on a recurring schedule based on the plan you select.
- Monthly subscriptions renew automatically each month until canceled.
- Prepaid subscriptions (3-month, 6-month, or annual) are non-renewing and end at the conclusion of the term.
- It is your responsibility to keep your shipping address and payment information up to date.
3. Pricing and payment
All prices are listed in U.S. dollars and are subject to change. The price in effect at the time of your order is the price you will be charged. For recurring subscriptions, your payment method will be billed automatically on the renewal date until you cancel. Applicable taxes and shipping fees will be added at checkout where required.
4. Cancellations and refunds
You may cancel your monthly subscription at any time before your next billing date by contacting us at Michele@theconfidenttweenletterclub.com. Cancellations take effect at the end of your current billing cycle, and no further charges will be made.
- Prepaid subscriptions are non-refundable once the first letter has shipped.
- Refunds for individual letters will not be issued, but we will gladly replace any item lost or damaged in transit.
- Refund requests for special circumstances will be reviewed on a case-by-case basis.
5. Shipping and delivery
Letters are shipped on a regular monthly schedule. Delivery times may vary based on your location and postal service performance. We are not responsible for delays caused by the postal carrier, incorrect addresses provided at checkout, or unforeseen circumstances. If a letter is returned to us as undeliverable, we will contact you to arrange reshipment, which may incur additional shipping fees.
6. Intellectual property
All content on our website and within our letters, including text, graphics, logos, images, and design, is the property of The Confident Tween Letter Club and is protected by copyright and trademark laws. You may not reproduce, distribute, sell, or create derivative works from any of our content without our express written permission. Personal enjoyment by the recipient and her family is, of course, encouraged.
7. Acceptable use
By using our website, you agree not to:
- Use the website for any unlawful purpose or in violation of these Terms.
- Attempt to gain unauthorized access to any portion of the website or its systems.
- Interfere with or disrupt the website's operation or security.
- Use any content in a manner that misrepresents the nature of our brand or services.
8. Disclaimers
The Confident Tween Letter Club provides letters and content intended to encourage, inspire, and support tween girls. Our content is not a substitute for professional counseling, medical, psychological, or therapeutic services. If your child is experiencing emotional distress or mental health concerns, please consult a qualified professional.
Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee uninterrupted access to our website or that the site will be free from errors.
9. Limitation of liability
To the fullest extent permitted by law, The Confident Tween Letter Club, its owner, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services. Our total liability for any claim arising under these Terms shall not exceed the amount you paid us in the prior twelve months.
10. Indemnification
You agree to indemnify and hold harmless The Confident Tween Letter Club and its owner from any claims, damages, losses, or expenses arising out of your violation of these Terms or your misuse of our website or services.
11. Governing law
These Terms are governed by the laws of the United States and the state in which The Confident Tween Letter Club is operated, without regard to its conflict of law provisions. Any disputes arising out of these Terms shall be resolved through good-faith negotiation, and if necessary, in the appropriate courts of that jurisdiction.
12. Changes to these terms
We may update these Terms from time to time. When we do, we will update the date at the top of this page. Continued use of our website or services after any changes constitutes acceptance of the updated Terms.
13. Contact us
For any questions regarding these Terms and Conditions, please contact us at:
By subscribing, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.