Terms & Conditions
Terms and Conditions
These terms and conditions (the "Terms and Conditions") govern the use of The Confident Tween Letter Club, (the "Site"). This Site is owned and operated by Michele A Wolf of The Confident Tween. By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Michele A Wolf and The Confident Tween Letter Club. This includes, but is not limited to, images, text, logos, documents, downloadable files, coaching materials, worksheets, and anything that contributes to the composition of our Site. Unauthorized reproduction or distribution is strictly prohibited.
All content published and made available on our Site is the property of Michele A Wolf and The Confident Tween Letter Club. This includes, but is not limited to, images, text, logos, documents, downloadable files, coaching materials, worksheets, and anything that contributes to the composition of our Site. Unauthorized reproduction or distribution is strictly prohibited.
Accounts
When you create an account on our Site, you agree to the following:
When you create an account on our Site, you agree to the following:
- You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and you must be 18 years old or older.
- All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Parental Consent & Use by Minors
Because The Confident Tween Letter Club provides programs, and resources designed for tweens (typically ages 8–13), a parent or legal guardian must register, supervise, and provide consent for any minor's participation. By enrolling a minor, you confirm that you are the parent or legal guardian and accept these Terms and Conditions on their behalf.
Because The Confident Tween Letter Club provides programs, and resources designed for tweens (typically ages 8–13), a parent or legal guardian must register, supervise, and provide consent for any minor's participation. By enrolling a minor, you confirm that you are the parent or legal guardian and accept these Terms and Conditions on their behalf.
Sale of Goods and Services
These Terms and Conditions govern the sale of goods and services available on our Site.
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
- Digital workbooks, journals, and downloadable resources for tweens and parents
- Confidence-building courses and program materials
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject, or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid.
Subscriptions
If you have a subscription, your subscription will NOT automatically renew, and you will not be automatically billed. When we receive notification that you want to renew the subscription, you will then be billed using credit card at time of subscription renewal only.
If you have a subscription, your subscription will NOT automatically renew, and you will not be automatically billed. When we receive notification that you want to renew the subscription, you will then be billed using credit card at time of subscription renewal only.
To cancel your subscription, contact micheleawolf@gmail.com to request cancellation.
Payments
We accept the following payment methods on our Site:
We accept the following payment methods on our Site:
- Credit & Debit Cards: Visa, Mastercard, American Express, and Discover
- Digital Wallets: Apple Pay and Google Pay
- Buy Now, Pay Later: Klarna, Affirm, and Afterpay/Clearpay
- When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Refunds
Refunds for Goods
Refund requests for physical goods must be made in writing within 7 days after receipt of your goods. Refund requests are on a case-by-case basis for physical goods sold on our Site.
Refunds for Goods
Refund requests for physical goods must be made in writing within 7 days after receipt of your goods. Refund requests are on a case-by-case basis for physical goods sold on our Site.
We accept refund requests for goods sold on our Site for any of the following reason:
- Goods damaged during shipment
Refunds do not apply to the following goods:
- Digital products such as workbooks, PDFs, journals, and downloadable resources cannot be refunded.
Disclaimer
The Confident Tween Letter Club provides educational resources for confidence and connection-building. Our products are not a substitute for therapy, counseling, medical care, or mental health treatment. If you or your child is experiencing a mental health crisis or requires clinical care, please consult a licensed professional immediately.
The Confident Tween Letter Club provides educational resources for confidence and connection-building. Our products are not a substitute for therapy, counseling, medical care, or mental health treatment. If you or your child is experiencing a mental health crisis or requires clinical care, please consult a licensed professional immediately.
Consumer Protection Law
Where consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Where consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Michele A Wolf and The Confident Tween Letter Club, along with our directors, officers, agents, employees, subsidiaries, and affiliates, will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.
Michele A Wolf and The Confident Tween Letter Club, along with our directors, officers, agents, employees, subsidiaries, and affiliates, will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Michele A Wolf and The Confident Tween and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses, including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Except where prohibited by law, by using this Site you indemnify and hold harmless Michele A Wolf and The Confident Tween and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses, including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State in which The Confident Tween operates.
These Terms and Conditions are governed by the laws of the State in which The Confident Tween operates.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
Please contact us if you have any questions or concerns. Our contact details are as follows:
______________________________________
Michele A Wolf
The Confident Tween Letter Club
michele@theconfidenttweenletterclub.com
______________________________________
Effective Date: 1st day of July, 2026
