Privacy Policy

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Last updated: 2026 | The Confident Tween Letter Club | www.theconfidenttweenletterclub.com

Privacy policy

The Confident Tween Letter Club ("we," "us," or "our") is committed to protecting the privacy of our customers and their families. This Privacy Policy describes how we collect, use, and protect the personal information you provide when you use our website at www.theconfidenttweenletterclub.com and subscribe to our services.

By using our website or subscribing to our services, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We collect the following types of information when you subscribe, contact us, or use our website:

Personal identification information: Your name, email address, mailing address, and billing information provided at checkout.
Recipient information: The name and mailing address of the girl receiving the subscription if different from the billing address.
Communication information: Any information you voluntarily provide when contacting us via our contact form or email.
Usage data: Standard website analytics data including pages visited, time on site, and browser type. This data is anonymous and used only to improve our website experience.

2. How we use your information

We use the information we collect for the following purposes only:

To process and fulfill your subscription orders
To send shipping confirmations and delivery tracking information
To communicate with you about your subscription, including renewal reminders and account updates
To respond to your questions and support requests
To send our email newsletter if you have opted in, you may unsubscribe at any time
To improve our website and product offerings using anonymized analytics data

We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.

3. Children's privacy

The Confident Tween Letter Club is designed for parents and guardians to purchase for girls ages 9–12. We do not knowingly collect personal information directly from children. Purchases, account creation, payment, and communication with The Confident Tween Letter Club must be completed by a parent or legal guardian.

To personalize and deliver the subscription, we may collect limited information about the child recipient, such as first name, mailing address, age range, and optional gift or personalization details, birthday month and date, provided by the parent or guardian. This information is used only to prepare, personalize, ship, and support the letter subscription.

We do not sell children’s personal information. We do not use children’s personal information for behavioral advertising. We do not allow children to create accounts, post content, chat, upload information, or communicate directly through our website.

A parent or guardian may contact us at any time to review, correct, update, or request deletion of child recipient information, subject to information we must retain for order, legal, tax, fraud-prevention, or business-record purposes.

By placing an order, you confirm that you are the child’s parent or legal guardian, or that you have permission from the parent or legal guardian to provide the child recipient’s information for the purpose of fulfilling the subscription.

If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately at: Michele@theconfidenttweenletterclub.com our business email address and we will delete the information promptly.

4. Payment information

All payment processing is handled by our secure third-party payment processor through AttractWell. We do not store your full credit card number, CVV, or payment credentials on our servers at any time. All transactions are encrypted and processed in accordance with PCI DSS compliance standards.

5. Cookies and tracking

Our website uses standard cookies to improve your browsing experience and to collect anonymous analytics data. You may disable cookies in your browser settings at any time. Disabling cookies may affect some functionality of our website but will not prevent you from subscribing or accessing your account.

6. Data retention

We retain your personal information for as long as your subscription is active and for a reasonable period thereafter for accounting, legal, and customer service purposes. You may request deletion of your personal data at any time by contacting us at: Michele@theconfidenttweenletterclub.com our business email address.

7. Your rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise any of these rights, please contact us directly. We will respond to all requests within 30 days.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and notify active subscribers by email of any material changes. Continued use of our services after any changes constitutes acceptance of the updated policy.

9. Contact us

For any privacy-related questions or requests, please contact us at:

The Confident Tween Letter Club
Website: www.theconfidenttweenletterclub.com
Email: Michele@theconfidenttweenletterclub.com our business email address